Contact Us

The Sister Site researches UK casino sister sites, operator networks, licensing details, payment information, bonus terms and safer gambling issues. If you’ve spotted something that needs correcting, updating or clarifying, please use this page to get in touch.

We’re especially interested in messages that help us keep the site accurate and useful. That might include a casino changing ownership, a new sister site being added to a network, a licence detail that needs checking, an outdated bonus term, a broken link, or a withdrawal policy that no longer matches what players are seeing.

What can you contact us about?

Corrections and updates

Casino networks change all the time. Brands close, ownership changes, licences move, bonus terms are rewritten and support details go out of date. If you’ve found something on The Sister Site that looks wrong or outdated, please let us know which page you were reading and what needs checking.

Reader questions

You’re welcome to contact us if you have a question about casino ownership, sister-site relationships, UK Gambling Commission licensing, offshore casino risks, payment methods, withdrawal information or how to understand whether two casinos are connected.

Player issues

We can’t resolve casino complaints for you, access your casino account, recover funds, or act as your representative in a dispute. However, clear examples of delayed withdrawals, misleading terms, poor support, blocked accounts or confusing verification requests may help us improve our future coverage.

Operator and agency enquiries

Operators, platforms, agencies and other industry contacts can send factual corrections, updated ownership information, licensing changes, responsible gambling information or requests about how a brand or network is described on the site.

Before you send a message

Please don’t send passwords, casino account numbers, bank details, copies of identity documents, bank statements, medical information or any other sensitive personal information. We only need enough detail to understand your question or correction.

For page corrections, it helps if you include the page URL, the section you’re referring to, and a short explanation of what you believe needs changing. For casino network updates, please include the brand name, operator name, licence details or source of the information where possible.

Contact form

Please use the contact form below for editorial corrections, reader questions, site feedback and relevant business enquiries.

The clearer your message is, the easier it is for us to review it properly.