The Residence Casino sister sites in a nutshell
The Residence Casino is the sportsbook-fronted storefront of Grace Media (Gibraltar) Limited, the operator whose UK licence carries three house casinos and seventeen white-label tenancies. Its sister sites include Mango Spins, PlayUK, Vegas Wins, Cosmic Spins and Chelsea Palace, plus 333 Casino, HotStreak Casino, Royal Valley Casino and Jackpot Mobile Casino.
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At a glance
Brand reviewed
The Residence Casino
Operator
Grace Media (Gibraltar) Limited
UKGC licence
Account 57869; 71 registered domains, 3 house brands and 17 white labels among them
Welcome offer
50 free spins on Big Bass Football Bonanza: deposit £20+ and wager £20 on slots; £50 cap
Sports free bets
£20 in free bets: two £10 free bets after a £20 cash bet at evens or better
Funds protection
Not protected, in the operator’s own classification; the Commission’s lowest rung
Best sister sites
333 Casino runs the same welcome offer; Mango Spins is the newest house brand
Last checked
5 August 2026
Grace Media (Gibraltar) Limited’s UK Gambling Commission licence lists 71 domains, 3 trading as the operator’s own house brands, 17 as white-label storefronts with The Residence Casino among them, and 51 retired names in its digital graveyard. 333 Casino, HotStreak Casino, Royal Valley Casino and Jackpot Mobile Casino have their own reviews on this site, so the five profiled below are the working corner of the roster, including the tenant that just became an operator-owned brand and the storefront whose smallprint time forgot.
Mango Spins
- Promoted to the main roster: Mango Spins (mangospins.com) was on the white-label list in July; today it’s one of Grace Media’s own three house brands, the family’s newest internal promotion.
- Same welcome offer as The Residence: Its sign-up deal is the same 50 spins on Big Bass Football Bonanza for a £20 deposit and £20 wagered, word for word The Residence Casino’s.
- Tropical dress, house rules: A mango-bright shopfront on the same platform, cashier and rulebook as every relative here.
- No sportsbook attached: It’s casino-only, which is the main practical difference from The Residence Casino’s two-product build.
- Best use: A watch-this-space brand; house status usually means a casino has the operator’s attention, and its next moves will say where Grace Media is heading.
PlayUK
- A survivor with a backstory: PlayUK (playuk.com) came through the Nektan collapse in the same £200,000 rescue that brought Jackpot Mobile Casino to this platform, one of the network’s longest-serving names.
- The same deal again: Its front page carries the same £20-and-£20 route to 50 spins on Big Bass Football Bonanza that The Residence Casino offers.
- “For The Players”: A straightforward slots-and-live-casino menu with a Player Favourites shelf, no frills and no side products.
- Casino-only, like most of the family: No odds board here; The Residence Casino is where this licence’s betting permissions live.
- Best use: The heritage pick for anyone who wants this platform’s slots under a name that’s outlasted two owners.
Chelsea Palace
- The one the refurbishments missed: Chelsea Palace (chelseapalace.com) still runs the network’s older shopfront, and its browser title advertises an “Up to £200 Welcome Bonus” while the promotions page marks its welcome bonus invite-only.
- Smallprint from another era: Its live promotions text still quotes 30x wagering with a four-times cap on what bonus funds can become, figures written before the current UK rules and well overdue an update.
- Its menu does its own audit: The category bar prints “LIVE CASINO (0)”, a live casino section the site itself counts at zero titles.
- 276 slots by its own count: A smaller catalogue than The Residence Casino’s, itemised right in its own menu.
- Best use: Honestly, as a cautionary exhibit: read its smallprint against The Residence Casino’s current pages, and you can see this network’s housekeeping gap in real time.
Vegas Wins
- The Strip on a .co.uk: Vegas Wins (vegaswins.co.uk) sells neon Americana from a determinedly British address, slots, live casino and a scratchcards shelf.
- Word-for-word the same offer: Deposit £20, wager £20, 50 spins on Big Bass Football Bonanza at 10p a spin; the smallprint matches The Residence Casino’s to the comma.
- Scratch cards as its speciality: One of the few casinos here with a dedicated instant-scratch section in the top menu.
- A blog, of all things: Carries a news content section its busier sister sites don’t bother with.
- Best use: The scratch-card pick; for everything else it’s The Residence Casino’s casino half under different lighting.
Cosmic Spins
- The space-suited sister site: Cosmic Spins (cosmicspins.com) dresses the platform in starfields and rockets, the network’s other themed veteran alongside Vegas Wins.
- No prizes for guessing the offer: The same £20-deposit, £20-wagered, 50-spin sign-up route as The Residence Casino, priced and worded identically.
- Longevity on the tenants’ row: It’s held its white-label slot through every reshuffle this register has seen this year, which on this licence counts as stability.
- Casino-only orbit: No sportsbook, no scratch shelf; slots and tables are the whole mission.
- Best use: Pick it for the costume if space beats stately homes for you; the machinery underneath won’t know the difference.
How this review was made
Every claim here comes from a source I can point you at, so you can judge the page on its evidence. My full approach is on the About Us page.
Rob Hill
Personally tested from a UK connection. Account opened, deposit and withdrawal made.
5 August 2026, on a Windows laptop using Google Chrome
Grace Media (Gibraltar) Limited of Sovereign Place, 117 Main Street, Gibraltar, named in the site’s own terms as both operator and platform provider.
57869, Grace Media (Gibraltar) Limited. 71 domains counted on the register: 3 Active house brands, 17 White Label, 51 Inactive; one regulatory action on file, covered in the ownership section.
The UKGC register entry, licence activity list and full domain tab; the live site’s promotions page with each offer’s printed conditions, general terms (the funds protection, cashier, chargeback and complaints clauses), sports and esports betting rules, support page and About page; same-day visits to Mango Spins, PlayUK, Chelsea Palace, Vegas Wins, Cosmic Spins and Chit Chat Bingo’s footer; my existing Grace Media coverage; a UK search sweep for the brand’s review record.
5 August 2026, first published version
What The Residence Casino really is
The name promises a stately home, and the design commits: cream and sage panelling, racing-green buttons, a restraint you don’t often meet on this licence. But open the front door, and you’re not in the games room, you’re at the bookmaker’s counter. The site lands on a full odds board: over 1,400 football markets on the day, Champions League and Europa Conference qualifiers priced in fractional odds, in-play betting, a calendar, boosted combos, a bet-builder, tennis, cricket, rugby and an esports section down to eight-minute Esoccer Battle fixtures. Behind it sits a sports and esports rulebook running to the length of a novel, which is not a formality this operator’s other brands bother with. The casino half is the network’s familiar catalogue, slots-led with live tables, reached from a Games menu that plays second billing on its own homepage.
The payment logos in the footer are worth noting, because the list is better than most of the family manages: Mastercard, Visa, Apple Pay, Google Pay, PayPal, Trustly and MuchBetter. And one familiar face gives the platform away: the same “Play confidently, claim rewards effortlessly / Swift, safe & secure payments” marketing strip I’ve previously seen looping on 333 Casino rolls across The Residence Casino’s pages too. The stately home is a nice place, but it’s still a terrace in the same estate agent’s window.
Ownership: a Grace Media white label, on a network that’s reshaping
The terms put it in one line: “Grace”, meaning Grace Media (Gibraltar) Limited, operates the site and provides the software platform that powers it, under Gambling Commission licence 57869. The Residence Casino sits on the white-label row of that licence, one of seventeen storefronts today, beside the operator’s own three house casinos. The licence’s activity list explains the sportsbook: bingo and casino permissions from March 2022, software from 2024, and real-event and virtual-event betting added in June 2025, permissions that The Residence Casino puts to work.
What the register shows is an operator rearranging its shelves. Mango Spins has moved from the white-label row to the Active house-brand row. The bingo wing has left the building: pandabingo.com has departed the network and moved to ProgressPlay Limited, and Chit Chat Bingo has made the same move. Meanwhile, the graveyard section holds 51 retired names, the inheritance of the Nektan era covered at length on this site’s Grace Media and Jackpot Mobile Casino pages. The one regulatory action on file is a £60,000 penalty, decided 26 June 2025, for failings around remote self-exclusion and marketing consent, with the Commission noting co-operation, existing policies misapplied through human error, and completed remediation. Nothing has been added to the record since.
✓UKGC Licensed, Grace Media (Gibraltar) Limited (57869), click to verify
Residence Casino bonuses: two products, both with terms attached
The casino welcome offer is the network’s standard issue: deposit £20 or more with the promotion selected in the deposit drop-down, wager £20 in cash on slots, and 50 free spins on Big Bass Football Bonanza follow, worth 10p each, credited within 7 days and valid for 7 days, one claim per customer, one bonus active at a time, and a £50 ceiling on what the spins can pay. No wagering requirement is printed against the spin winnings; the £50 redemption cap does the containment instead, and it’s stated in the offer text rather than hidden. Small, clean and honest about its own size.
The sportsbook welcome offer is this brand’s own: place a £20 cash bet at evens or better, and two free bets follow, a £10 in-play free bet usable at evens or better and a £10 bet-builder free bet at 2/1 or better, expiring 7 days after credit, with build-a-bet stakes excluded from qualifying and free-bet stakes not returned with winnings. The regulars’ calendar keeps the two products in their own lanes: a £5 free build-a-bet each week for a £20+ bet settled Monday to Friday, 25 free spins on Gates of Olympus for a £50 deposit-and-stake during selected date windows, and a Weekly Rewards Club paying 10 or 20 Monday free spins against £25 or £50 deposited and wagered the previous week. Every one of those promotions carries its conditions on its face, which this network does more reliably than most.
Payments: small minimums and the funds question
The cashier’s numbers are friendly at the small end: minimum deposit £5, minimum withdrawal £10, anything under £10 releasable through live chat, and no minimum at all when you close an account, where any remaining balance is returned. The approved methods clause is equally plain about what’s barred: company cards, credit cards including via any intermediary or e-wallet, cryptocurrency, prepaid credit cards and third-party payments are all prohibited, and the footer’s logo row, Mastercard to PayPal, Trustly and MuchBetter, shows the width of what’s in. Chargebacks are defended by default under the terms, so disputes belong in the complaints channel rather than at your bank.
The serious section is all about protection. The terms classify customer funds, in the operator’s own words, as “Not protected – segregation of customer funds”: kept in separate accounts day to day, but in an insolvency they’d form part of the business’s assets and may not come back to players. That’s the Commission’s lowest protection rung; it’s network-wide on this licence, and you acknowledge it at deposit.
Support and complaints: three ways in, eCOGRA at the end
The support page prints its channels properly: live chat 24/7, 365 days a year; email at theresidencecasino@gracemediasupport.com; and a text line, +447427808476, the SMS habit this operator gives each brand its own number for. No customer support phone number is given, and a FAQ section covers the routine questions.
Complaints follow the full UK ladder in the terms: the internal procedure first, and if eight weeks pass or you’re left dissatisfied with the final response, referral to eCOGRA as the approved ADR body, free of charge, with the details linked from the site. Add GAMSTOP and the standard safer gambling toolkit and the protection framework is complete and named, the useful counterweight to that funds classification.
One offer, many doorways: what “sister sites” means on this licence
Here’s what someone searching for Residence Casino sister sites really needs to know about the Grace Media network. On the same day I tried The Residence Casino’s welcome offer, I opened five of its sister sites, and PlayUK, Vegas Wins, Mango Spins and Cosmic Spins were all running the same deal: £20 deposited, £20 wagered, 50 free spins on Big Bass Football Bonanza, 10p a spin, £50 cap, the same sentences in the same order. 333 Casino’s version, documented on its own review here, is the same offer again. Earlier this year this network priced its welcome bonuses differently, a £5 tier here, a £30 tier there; the six versions I’ve verified today have converged on one deal with different wallpaper.
The situation for a player comparing this family is therefore simple: there’s nothing to compare at the sign-up stage. Chelsea Palace, the exception, differs only by neglect, an invite-only welcome bonus behind a title still advertising one, above smallprint quoting figures the UK stopped allowing in January. So choose between these brands on product, not price: The Residence Casino if the sportsbook earns its keep for you, Vegas Wins for scratch cards, and otherwise whichever costume you like looking at, because the contract behind every till is the same.
What I like, and what I don’t
What I like
- A working sportsbook with in-play, esports and a bet-builder, backed by a properly published rulebook, on a licence where that’s rare.
- Welcome-offer winnings arrive without a wagering requirement; the £50 cap is stated on the offer, not buried.
- £5 and £10 cashier minimums, a broad method row including PayPal, and sub-£10 balances releasable by chat.
- Three printed support channels, chat, email and SMS, with eCOGRA named, linked and free at the end of the complaints ladder.
What I don’t
- Customer funds sit at “Not protected”, the lowest UK classification, across this whole network.
- A £50 ceiling on the welcome offer keeps the value token-sized.
- The brand has no track record of its own yet, so you’re trusting the operator’s, which includes one recent penalty alongside its remediation.
- The free bets ride on odds gates, evens and 2/1 minimums, and free-bet stakes aren’t returned, standard mechanics but worth reading twice.
My verdict on The Residence Casino: pick it for the bookmaker, not the bonus
Judged as a casino, The Residence Casino is this network’s standard product in its most tasteful wrapper, and its welcome offer is the same £50-capped spins deal you’d get at plenty of its sister sites. Judged as a whole, it’s the one brand on this licence doing something the others aren’t: a working sportsbook with in-play markets, esports down to eight-minute fixtures, a bet-builder, printed betting rules of serious length, and its own £20 free-bets welcome offer with the conditions on the banner. The protections that matter are present and named: eCOGRA, GAMSTOP, contact channels including a per-brand SMS line, and the one real issue is structural: funds at the “Not protected” tier, which this operator applies across the board and tells you about at deposit.
So my recommendation writes itself along product lines. If you’re only ever going to spin slots, the family gives you the same deal behind half a dozen prettier or plainer fronts, and the house brands are where the operator’s best effort lives. If you want sports betting and a casino under one roof on this licence, The Residence Casino is the address that actually offers it, and the £5 weekly build-a-bet and printed sports terms suggest the bookmaker half is being taken seriously. Deposit knowing the funds classification, keep stakes within sense, and treat the £50 welcome offer cap as the true size of the bonus.
The Residence Casino sister sites FAQ: your questions answered
What are The Residence Casino’s sister sites?
Every brand on Grace Media (Gibraltar) Limited’s licence: the operator’s own HotStreak Casino, Royal Valley Casino and newly promoted Mango Spins, plus white-label storefronts including 333 Casino, PlayUK, Vegas Wins, Cosmic Spins, Chelsea Palace, Red Spins, Fruity Wins, Slots Rush, Jackpot Mobile Casino, Fortune Mobile, Lady Luck More, Royale Lounge, VIP Bet, Spinz Casino and Alfobet.
Who owns The Residence Casino?
It’s operated by Grace Media (Gibraltar) Limited of Sovereign Place, 117 Main Street, Gibraltar, under UK Gambling Commission account 57869, and Grace also provides the software platform that powers it. The Residence Casino sits on the licence’s white-label row, so an unnamed brand partner owns the brand while Grace runs the software.
Is The Residence Casino safe and licensed?
It’s fully UKGC-licensed under account 57869, with GAMSTOP, eCOGRA as a free ADR route and support channels. The weakest aspect is the funds classification: the terms classify customer money as “Not protected”, the Commission’s lowest tier, meaning in an insolvency deposits could be lost. The operator’s record shows one £60,000 penalty from June 2025, remediated, with nothing added since.
Is The Residence Casino’s welcome offer any good?
It’s small and clean: deposit £20, wager £20 on slots, and 50 spins on Big Bass Football Bonanza follow with no printed wagering on the winnings, but a £50 cap on what they can pay. Don’t bother shopping the family for better: most sister sites run the identical deal word for word, so the sportsbook’s separate £20 free-bets offer is the only extra this brand adds.
Does The Residence Casino have a sportsbook?
Yes, and it leads with it: the homepage opens on a live odds board with over a thousand football markets, in-play betting, esports including Esoccer Battle fixtures and a bet-builder, under the betting permissions the licence added in June 2025. It’s the storefront where this operator’s sports ambitions live, with its own free-bets welcome offer and a weekly £5 build-a-bet reward.