White Hat Gaming Limited in a nutshell
White Hat Gaming Limited is the Maltese platform company on UKGC licence 52894, best known as the operator behind Casimba, Dream Vegas, Grand Ivy, Karamba and the rest of a thirty-strong white-label range. Just seven of the casinos on its register are White Hat’s own: 21 Prive, Hello Casino, Diamond 7, G’day Casino, Skol Casino, Slotnite and Mainstage Bingo, and those seven are profiled below.
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At a glance
Company reviewed
White Hat Gaming Limited
UKGC licence
52894
Registered
Malta, company C73232
Founded
2012, by Max Wright
Live UK brands
32: seven of its own, 25 white-label
Regulatory record
£1.3m settlement in 2020; nothing since
Funds protection
Medium
Last checked
27 July 2026
White Hat Gaming’s own seven casinos
The register splits this network into two kinds of casino: 25 white-label sites whose brands belong to other companies, Casimba, Dream Vegas, Grand Ivy, 21 Casino, PlayZee and Hopa among them, and seven that White Hat Gaming owns outright. The famous tenants have their own pages on this site, linked below, so the profiles here cover the operator’s own shop window: seven quieter casinos that share one cashier, one support desk and, on every casino brand among them, the identical welcome offer.
Hello Casino
- Role in the network: The best-known of the operator’s own casinos, and one of the four sites named in the regulator’s 2020 case, trading steadily since.
- Welcome offer: The house points system: cash bets earn points that unlock up to 500+ wager-free spins across your first two weeks, from a £20 deposit.
- Loyalty: A Level Up rewards scheme sits on top, which most of its sister sites in the own-brand wing don’t advertise.
- Live tables: Promotes exclusive live casino tables on the homepage, a rarity at this size of brand.
- Best use: The fullest all-round casino of White Hat’s own seven.
21 Prive
- The members-club act: Dark styling and a French name for exclusivity, though the machinery behind it is the same one every sister site uses.
- Welcome offer: The same points-for-spins system as Hello Casino, identical rates and thresholds.
- Stale shop window: Its page title still advertises a welcome bonus of up to £1,000; the live offer is the points system. The strip on the page is the offer.
- Name care: 21 Prive is White Hat’s own brand; 21 Casino is a separate white-label tenant on the same licence, and 21.co.uk belongs to a different operator entirely.
- Best use: The same machinery as its sister sites in a dinner jacket.
Diamond 7
- The glitter option: A wireframe diamond on deep blue, selling sparkle where G’day Casino sells sunshine.
- Welcome offer: The house points system again, with the full offer terms printed directly on the homepage.
- Machinery on show: Its game thumbnails load from an address carrying the operator’s name, the plumbing every brand here shares.
- Menu: Slots-led with the family’s standard live casino and table games alongside.
- Best use: Pick it for the look; the engine underneath matches its sister sites exactly.
G’day Casino
- The outback one: A kangaroo road sign for a logo and an Australian accent in the copy, the most themed of the operator’s own casinos.
- Welcome offer: The shared points system, on slightly older offer-terms paperwork than its sister sites display.
- Heritage: One of the older names in the own-brand wing, from the era before the white-label business became the company’s main act.
- Same spine: Live casino and table games ride along with the slots, as everywhere in this wing.
- Best use: The character pick you want the standard package with a personality attached.
Skol Casino
- The Nordic toast: Named for the Scandinavian “cheers”, with cool teal styling against its sister sites’ blacks and blues.
- Welcome offer: Identical points-for-spins mechanics, £20 minimum, wager-free winnings.
- Compact build: A tighter, more modern shell than the wing’s older names.
- Familiar shelf: The same aggregated games library the operator supplies across the whole licence.
- Best use: The cleanest-looking route into the operator’s standard offer.
Slotnite
- The playful one: A bubble-lettered night-sky brand that takes itself the least seriously of the seven.
- Welcome offer: The house points ladder, spelt out in full: spin batches unlock from 10 points up to a 2,000-point ceiling, winnings paid as cash and capped at £100 per batch.
- Honest small print: Affordability checks are disclosed right in the offer strip.
- Games claim: Advertises over 2,000 slots and table games from the operator’s aggregated library.
- Best use: The offer terms read clearest here; what you learn on Slotnite applies across its sister sites.
Mainstage Bingo
- The odd one out: The wing’s only dedicated bingo brand, and visibly its oldest build, with a login box where its sister sites put a welcome banner.
- Time capsule: The homepage still serves a notice image from the pandemic era, years after the moment passed.
- Operator on display: Its footer carries a White Hat logo, the one brand in the family that wears the parent’s branding.
- Products: Bingo rooms with instant games and slots alongside, on the same account system as the casinos.
- Best use: Bingo players who want this operator’s protections; everyone else is better served by the six casinos.
How this review was made
A summary of what was actually checked for this page, so you can judge it on its evidence. Our full approach is on the About Us page.
One licence, two businesses
White Hat Gaming runs a landlord’s model. The company holds the licence, builds the account system, supplies the cashier, aggregates the games and answers to the regulator; other firms bring a brand name and a marketing budget and rent the whole apparatus. That’s what the register’s White Label column means in practice: when you sign up at Casimba, Dream Vegas, Grand Ivy, Karamba, 21 Casino, PlayZee, Hopa or any of the spin-named quartet, your contract, your money and your complaints all sit with White Hat Gaming, whoever’s name is over the entrance.
The arithmetic on the register makes the balance of the business plain. Forty brands divide into seven Active own-brand casinos, eight Inactive addresses, and 25 white-label sites, so more than three-quarters of the live network belongs to tenants. The Inactive list tells its own stories: karamba.com, bettarget.com and griffoncasino.com all sit retired there while their brands trade on as .co.uk white labels, and names like Jonny Jackpot and Captain Spins mark tenancies that have ended altogether.
The shared machinery shows once you know where to look. Every casino in the own-brand wing runs an identical welcome offer, the game thumbnails across the network load from an address carrying the operator’s name, and one brand’s login error has been known to hand out a sister site’s support address. Uniformity is the product here, and by the standards of the trade it’s a well-run uniformity.
From casino operator to platform company
Max Wright founded White Hat Gaming in 2012, after years running casino sites on other people’s technology, and the company’s answer was to build its own: a Player Account Management system the firm still engineers in-house, with a games library aggregated from more than 120 providers and a sportsbook plugged in from Kambi. The leadership page today lists Wright as founder alongside chief executive Phil Gelvan, and the trophy shelf backs the pitch: platform provider of the year and best white-label partner awards from the SBC and EGR industry bodies across 2021 and 2022, and white-label supplier of the year at the SBC Awards again in 2024.
The bigger story of the last five years is American. In 2021 the company created White Hat Studios by buying a games studio, brand and catalogue from Blueprint Gaming, and set about supplying content to the regulated US market. Its Delaware-registered arm now holds licences or approvals in 25 American and Canadian jurisdictions, from New Jersey and Michigan to Ontario and the Choctaw Nation. By footprint, the British white-label estate this page covers is one wing of a technology company that increasingly earns its living supplying others.
That context explains the shape of the UK register. The seven own-brand casinos are the older part of the operation, several dating from the company’s early years, while the growth has gone into tenants and technology. Nothing on the register suggests retreat; the own brands all trade on their own addresses today, but nobody scanning this licence would mistake which side of the business pays for the offices.
Licensing, the 2020 settlement, and player protections
The licence carries remote casino, bingo, gambling software and both real-event and virtual-event betting permissions, all Active since 29 October 2018, with Malta’s MGA covering customers outside Britain under a licence issued the same year. The register’s regulatory actions tab records nothing against account 52894.
✓UKGC Licensed, White Hat Gaming Limited (52894), click to verify
The longer record isn’t spotless, though. On 28 December 2020 the Commission announced that White Hat Gaming would pay a £1.3m settlement in lieu of a financial penalty for anti-money-laundering and social-responsibility failings: one customer lost £70,000 in three months without source-of-funds checks, another lost £50,000 in six hours, a third £85,000 in just over an hour. The failures occurred on grandivy.com, 21casino.com, hellocasino.com and dreamvegas.com, the money went to the National Strategy to Reduce Gambling Harms, and the company committed to automated spending-limit blocks, more safer-gambling interactions and tighter source-of-funds checks. Five and a half years on, nothing further has been recorded, and affordability checks are now disclosed openly in the brands’ own offer terms.
Player protections run at the market’s respectable middle. Customer funds are segregated with distribution arrangements that meet the Commission’s medium protection level, stated verbatim in the brands’ terms. Every site participates in GAMSTOP, and the appointed dispute body is eCOGRA, free to use and able to consider all unresolved disputes once the internal complaints route is exhausted.
Best of the White Hat Gaming casinos by player type
Best all-rounder
Hello Casino pairs the shared welcome with a loyalty scheme and its exclusive live tables.
Best for clear terms
Slotnite prints the whole points ladder where you can read it before depositing.
Best for personality
G’day Casino for the outback act, or 21 Prive if your mood is midnight rather than midday.
Best for bingo
Mainstage Bingo by default, as the wing’s only dedicated bingo room, dated build and all.
If you want the famous names
The tenants are the better-known casinos on this licence: Casimba, Dream Vegas, Grand Ivy, Karamba, 21 Casino, Mr Ben, 247Bet and Spinland each have their own page linked below.
One welcome offer, six casinos
Across the six own-brand casinos, the welcome offer is the same deal with the logo swapped: deposit £20 or more, and cash bets start earning points, 2 points per £10 on slots, 1 on video poker and qualifying side bets, 0.25 on roulette. Point thresholds unlock batches of wager-free spins, from 5 spins at 10 points up a ladder that tops out at 2,000 points, with extra batches every 375 points beyond the 500 mark. The offer runs for 14 days from registration.
The mechanics are more honest than the old bonus formats they replaced. Spin winnings arrive as cash, immediately withdrawable, with no wagering attached; the ceiling is £100 per batch of spins rather than a cap on the whole offer; and affordability checks are disclosed in the small print rather than discovered at cashout. The catch is pace and patience: spins credit the next day, expire 72 hours after arriving, and reaching the deep end of the ladder means a lot of wagering through games whose house edge doesn’t pause for point-earning.
Two footnotes I need to tell you about. 21 Prive’s page title still promises a £1,000 welcome bonus that the live page doesn’t offer, a shop sign nobody has repainted. And none of this applies to the white-label tenants, which run their own offers under the same roof; Casimba’s spins-plus-match package and Karamba’s 20-spin welcome are covered on their own pages.
Payments, withdrawals and KYC
One cashier serves the licence, with the method list varying slightly by brand: debit cards throughout, with Apple Pay, Skrill, Paysafecard and bank transfer displayed across the network, and no PayPal support anywhere I’ve found on this network. The £20 welcome minimum sets the practical deposit starting point at the own brands, and the family convention holds that balances under £20 go back via support rather than the cashier.
No brand on the licence offers a withdrawal-speed promise, so expectation comes from the paperwork instead: standard verification up front, and the source-of-funds and affordability checking the operator formally committed to after 2020. Since the welcome pays winnings as withdrawable cash, the cleanest test of any of these casinos is simply to cash a spin batch out early.
Deposit-limit tools, timeouts and the wider safer-gambling kit are built into the shared platform, which is one of the quieter advantages of a landlord this size: the protections don’t vary with the wallpaper.
Support and complaints
Support runs per brand on live chat and email, with 24/7 chat advertised at the bigger names and no phone support anywhere on the platform. Each brand maintains its own support inbox, though the machinery behind them is shared, sometimes visibly so.
The complaints route is the standard two-step: the brand’s internal procedure first, then a free referral to eCOGRA, which can consider all unresolved disputes and whose role is written into every brand’s terms. Complaints about how a casino handled money-laundering or affordability checks, the operator’s known sore spot, follow the same path.
White Hat Gaming reputation: loud tenants, quiet landlords
The strange thing about this operator’s record is where the noise lives. The white-label tenants carry the volume: Casimba’s feedback splits between instant-withdrawal praise and account restriction complaints, Karamba drags a heavy pre-White-Hat history behind a quieter current file, and Spinland’s thin record leans grumpy. The seven casinos White Hat actually owns are nearly silent: Hello Casino’s aggregate Trustpilot feedback runs to barely twenty reviews, unclaimed by the operator, with a recent £20 withdrawal grumble at the top, and its sister sites attract even less.
I read that silence as smallness rather than suppression: these are quiet brands with modest marketing, and no pattern of unpaid players anywhere on the licence turned up in this research. The fair summary is that the machinery pays, verification is the friction point players mention when they mention anything, and anyone choosing between the wings should weigh a tenant’s individual record on its own page rather than assume the landlord’s silence covers everyone.
What I like, and what I don’t
What I like
- Wager-free spin winnings paid as withdrawable cash across the whole own-brand wing, with affordability checks disclosed up front.
- Medium funds protection and eCOGRA written verbatim into the terms, uniform across more than thirty casinos.
- A 2020 settlement answered with visible change: the checks the operator promised are now printed in its own offer strips.
- Serious engineering behind the shopfronts, in-house account management, a 120-provider games library and a platform good enough to win trade awards and 25 US approvals.
- Uniform safer gambling tools that don’t depend on which brand a player happens to choose.
What I don’t
- The £1.3m settlement sits on four of this licence’s best-known names.
- Stale shop windows: a £1,000 bonus still advertised in one page title, pandemic-era imagery still served on another homepage.
- No phone support anywhere on the licence, and no published withdrawal-speed commitment either.
- The own-brand wing’s sameness: six casinos distinguished by costume alone, which makes choosing between them close to meaningless.
- No PayPal support on a licence this size, when much of the UK market offersit.
My White Hat Gaming verdict: judge the landlord, then the tenant
White Hat Gaming is a rare operator where the company matters more than any of its casinos. The licence’s protections, medium-protected funds, eCOGRA, GAMSTOP, disclosed affordability checks, travel identically across all thirty-plus sites, and the 2020 settlement reads today as the turning point it was meant to be: a serious failure, paid for, followed by five and a half quiet years and small print that now says out loud what the regulator once had to demand. As gambling infrastructure goes, this is the reputable end of the trade.
For players, the practical rule is to judge in two steps. The landlord clears the first: money, disputes and self-exclusion all rest on solid arrangements. The second step is the individual casino, and there the tenants differ far more than the own brands do, so read my review page for the specific casino you’re considering. If you simply want this operator’s machinery with the least fuss, Hello Casino or Slotnite in the own-brand wing will give you exactly what the paperwork promises.
White Hat Gaming FAQ: your questions answered
Who are White Hat Gaming Limited?
A Maltese platform and casino company (registration C73232), founded in 2012 by Max Wright, holding UKGC licence 52894. It operates more than thirty UK casino sites and supplies gaming technology in North America through White Hat Studios.
Which casinos do White Hat Gaming own?
Seven brands are the operator’s own: 21 Prive, Hello Casino, Diamond 7, G’day Casino, Skol Casino, Slotnite and Mainstage Bingo. All are sister sites of each other on licence 52894.
What’s a white-label casino on this licence?
A casino whose brand belongs to another company while White Hat Gaming holds the licence and runs the accounts, payments and games. Casimba, Dream Vegas, Grand Ivy, Karamba, 21 Casino, PlayZee and Hopa are among the 25 white-label sites on the register.
Are Casimba and Hello Casino sister sites?
They share an operator and a licence, so yes in the practical sense, though Casimba is a white-label tenant while Hello Casino is White Hat’s own brand.
Has White Hat Gaming been fined by the Gambling Commission?
It paid a £1.3m settlement in lieu of a penalty, announced 28 December 2020, for anti-money-laundering and social-responsibility failings on grandivy.com, 21casino.com, hellocasino.com and dreamvegas.com. Nothing further has been recorded since.
Is White Hat Gaming safe to play with?
The licence is active with customer funds at the Commission’s medium protection level, GAMSTOP participation across every brand, and eCOGRA as the free, independent dispute body.
Are 21 Prive, 21 Casino and 21.co.uk the same casino?
No. 21 Prive is White Hat’s own brand and 21 Casino is a white-label tenant on the same licence, while 21.co.uk belongs to LeoVegas Gaming on a different licence altogether.
What welcome offer do White Hat’s own casinos run?
One shared points system: cash bets from a £20 deposit earn points that unlock batches of wager-free spins over 14 days, with winnings paid as cash and capped at £100 per batch.
Who owns Karamba now?
Karamba trades on karamba.co.uk as a white-label brand on White Hat Gaming’s licence, having moved from its old operator’s licence, where karamba.com now sits inactive.
Does White Hat Gaming have phone support?
No. Support across the licence runs on live chat and per-brand email, with 24/7 chat advertised at the larger brands.