Jumpman Gaming Limited in a nutshell
Jumpman Gaming Limited is the company behind 151 live UK casino and bingo sites on UKGC licence 39175, with Amazon Slots leading its 18 house brands. The other 133 are white labels it builds and runs for partners, Mirror Bingo, Deal or No Deal Spin and HeySpin among them.
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At a glance
Company reviewed
Jumpman Gaming Limited
UKGC licence
39175, bingo and casino active since November 2014
Head office
La Corvee House, Alderney, Channel Islands
Parent group
Super Group, Betway’s owner, majority stake since 2022
Live UK sites
151: 18 house brands and 133 white labels
Regulatory record
£500,000 settlement in May 2022; nothing since
Funds protection
Not protected tier, stated in the network’s own terms
Last checked
17 September 2026
Six sites that show you the whole network
I’ve profiled six sister sites from the Jumpman Gaming stable below, one from each corner of the operation, because nobody needs 151 write-ups of what is recognisably one product.
Amazon Slots
- The showpiece: The homepage is a jungle of carved tiki masks and technicolour foliage, easily the most produced design on the network.
- House brand: It’s in the operator’s self-managed 18-name stable rather than the white-label wing.
- The offer: New players try for up to 500 free spins on Starburst after funding £10, with 10x wagering and winnings convertible only up to their lifetime deposits, capped at £250.
- It sells the theme: The site introduces itself as inspired by the diversity of the Amazon rainforest, and the featured games back it up with the network’s usual big names.
- The biggest Trustpilot profile: Its Trustpilot page holds 1,425 reviews at 2.6, far more feedback than any sister site I checked, and the operator claimed the profile in September 2025.
- Best for: Players who want this network at full production value, straight from the operator’s own flagship.
Mirror Bingo
- The newspaper one: The Daily Mirror’s masthead tops this white label, the anchor of a media wing that also carries The Sun Play, Daily Record Bingo and Wowcher Bingo.
- A company milestone: Jumpman’s corporate timeline lists Mirror Bingo’s 2020 launch as one of its eight proudest achievements, the only individual site so honoured.
- Bingo leads: Red bingo balls float across the homepage, and the site opens on the chat rooms, where its five sister sites here all lead with slots.
- The offer: The same up-to-500 spinner as Amazon Slots, pointed at 9 Pots of Gold instead of Starburst, with the same £10 fund and lifetime-deposits ceiling beneath it.
- Trusted name, standard machine: The masthead changes what the site feels like, not how it pays: terms, cashier and complaints all run through Jumpman like everywhere else on the network.
- Best for: Players who want a bingo room first and a slots lobby second, wrapped in a name their nan would recognise.
Deal or No Deal Spin
- The game-show one: This white label leads the TV wing beside The X Factor Games and Play Your Cards Right Games, and its show is the one currently back on air.
- A flat deal, fittingly: The banner promises 50 free spins on Deal or No Deal Go All The Way for a £10 fund, a guaranteed number where most of its sister sites hand you a wheel and a prayer.
- Frontloaded theme: A dedicated row of Deal or No Deal titles opens the lobby before the standard featured games appear, more licensed content than the network usually shows.
- Same small print: The 10x wagering and the lifetime-deposits cash-out ceiling sit under the banner here exactly as they do network-wide.
- Box or banker: Against Amazon Slots’ lottery-style spinner, this is the network’s rare fixed offer, and that certainty is the whole pitch.
- Best for: Players who’d rather know their spin count in advance than gamble the welcome offer itself on a wheel.
HeySpin
- The import: HeySpin arrived from the shuttered AG Communications platform in 2026, and its old life shows in copy that talks up “thousands of online slots from the industry’s leading studios”, a worldlier voice than its new sister sites use.
- A free try: The site offers 20 free spins on Starburst with no deposit, one of the network’s handful of no-deposit sign-up routes.
- Mind the small print: Beneath that no-deposit headline, the terms line still quotes a £10 fund and the lifetime-deposits ceiling, the funded template rather than the no-deposit one its sister site Pink Riches uses, so read the full terms before you count your spins.
- Fuller lobby: Its homepage promises a live casino and table games alongside the slots, something most Jumpman sites don’t bother advertising.
- The proof of continuity: Whatever changed behind the scenes, players still get the standard Jumpman cashier and rulebook.
- Best for: Players who want a casino with a past life and a no-deposit taster before spending any money.
Mega Reel Casino
- The machine as the brand: The network’s welcome bonus mechanic is so central to this operator that somebody built a casino named after it.
- Exactly what it says: New players spin for up to 500 free spins on Big Bass Splash from a £10 deposit, the network’s signature offer served under the mechanism’s own name.
- Now with legal significance: Spins won from this wheel are exactly what HMRC and Jumpman have been arguing about at a tax tribunal, making this the most litigated welcome offer I’ve ever come across.
- No costume: Where Amazon Slots uses a jungle and Pink Riches paints everything rose, this site is plainly dressed, the casino with the theming dialled down to zero.
- Honest shorthand: If you want to know what “a Jumpman Gaming casino” means before choosing a prettier one, ten minutes here will tell you.
- Best for: Players who care about the deal and the games, and couldn’t care less about the wallpaper.
Pink Riches
- The demographic play: “Hello ladies”, the homepage begins, the network aiming a site squarely at women where its sister sites use themes.
- Frozen clock: That same homepage still calls it “a new slots site for 2019”, live and unedited in September 2026, the clearest sign of how little attention some of these brands get.
- The proper free look: Its 20 no-deposit Starburst spins come with the right small print, debit-card verification and a £50 cash-out ceiling; the terms HeySpin’s matching banner should be using.
- Same engine under the pink: The featured games are the network’s standard set, Big Bass and roulette included, behind a sunburst of gemstones.
- Sister styling: Lady Riches runs the same offer in a red dress, a reminder that even the niche sites here come off a production line.
- Best for: Players who want the softest-looking way into this network and a free spin at it before depositing.
How this Jumpman Gaming review was made
A summary of what was actually checked for this page, so you can judge it on its evidence. Our full approach is on the About Us page.
What a Jumpman casino actually is
The UK Gambling Commission tells this story in just three tables. Eighteen domains are Jumpman’s house brands, including Amazon Slots, Loot Casino, Simba Slots, and Zeus Bingo. 133 more have White Label status, with names owned by partners but built, licensed, and operated by Jumpman; and 80 retired addresses make up the graveyard. Add the two live tables together, and you get the 151 sites a UK player can play with today. Whichever of the 151 you register at, Jumpman holds your money, sets the terms, runs the cashier and answers the complaints; the partner brings the name and, sometimes, the audience.
The white-label table is where the famous names live. Newspapers and magazines fill one wing: The Sun Play, Daily Record Bingo, Take a Break Bingo, Wowcher Bingo and Mirror Bingo. Television fills another, with Deal or No Deal Spin, The X Factor Games and Play Your Cards Right Games renting dormant and living formats alike. The rest run from workmanlike to absurd, and I mean that with affection: the same table carries supermegafluffyrainbowvegasjackpotcasino.com, the longest URL for an online casino I’ve ever seen.
The company’s own website is looser than the regulator’s. Its homepage claims over 150 brands, its About page says over 100, and its Partners page counts 143 partner sites, three different figures on three pages of one small corporate site. That same corporate site still frames its bingo pitch around “Finding Bingo games in 2020”, which tells you when somebody last gave it a proper update.
From one free bingo game to Betway’s stablemate
By Jumpman’s own telling, the journey started in 2009, and the first thing the company launched (back in 2010) was a free bingo game called Oh my Bingo. The network followed in 2012 with six sites live by that Christmas, and the milestones after that are all machinery rather than brands: the Wheel of Slots in 2015, the Jumpman Slots platform in 2016, trophies in 2017, the Loot Chest bonus tool in 2018 and live casino games in 2019. Mirror Bingo’s 2020 launch is the last entry on the timeline, and the company says it employs around 35 people, which works out to more than four sites per member of staff.
The ownership changed on 1 September 2022, when Super Group, the New York-listed owner of Betway, acquired a majority stake in Jumpman Gaming, describing it to investors as a profitable UK-focused online casino business. That puts this Alderney-based operation in the same corporate family as one of the world’s biggest betting brands, though Betway trades on its own separate UKGC licence, so the two are group cousins rather than sister sites, and a self-exclusion at one doesn’t automatically follow you to the other. GAMSTOP, as ever, covers everything at once.
One more number tells the story of the years between: when the regulator wrote about Jumpman in May 2022, it described a business running 243 websites. Today’s register shows 151 live and 80 retired. The machine hasn’t shrunk in ambition, but it prunes brands constantly, which is worth remembering before you get attached to any of them.
Licensing, the £500,000 settlement and today’s clean sheet
The UK licence itself is simple for something carrying 151 sites: remote bingo and remote casino, both active since 1 November 2014, held from La Corvee House on Alderney. The register shows no trading names, no premises and, as of today, no regulatory actions.
✓UKGC Licensed, Jumpman Gaming Limited (39175), click to verify
That clean sheet hasn’t always been clean. On 17 May 2022, the Commission announced that Jumpman Gaming would pay £500,000 to the National Strategy to Reduce Gambling Harms in a regulatory settlement, after investigations found social responsibility and anti-money-laundering failures; it was one half of a £675,000 action that also took £175,718 from ProgressPlay the same day. The Commission’s enforcement director framed it like this: “We will always clamp down on operators who fail in their obligations to keep gambling safe and crime-free.” The detailed public statement has since aged off the Commission’s website, which only keeps them online for three years, so the news article is now the fullest public record of what went wrong.
The everyday protections are the standard UKGC set, with one weak spot the network freely admits: customer funds sit in a separate client account but are not protected if the company becomes insolvent, the lowest of the Commission’s three tiers, written in the terms of every site. GAMSTOP applies across all 151, and eCOGRA is named as the free dispute body once the internal complaints route is exhausted.
The Mega Reel goes to court
The strangest chapter in this company’s story is happening now, and it’s about the bonus wheel. HMRC assessed Jumpman for £21.5 million of Remote Gaming Duty covering 2018 to 2022, later revising the sums downward, on one central question: when a new player spins the Mega Reel and wins free spins, is duty owed on those spins? Jumpman argued they were excluded winnings or free play under the tax rules. On 16 September 2025, the First-tier Tribunal disagreed on the key issue, holding that duty was due on the free spins won from the promotional game, and dismissed the appeal.
Jumpman took it to the Upper Tribunal, which heard the appeal in mid-June 2026, and its parent group’s latest annual report shows roughly $26 million set aside for the matter, including provision, interest, and penalties. None of this changes anything at the cashier, and it’s the taxman’s money in dispute rather than players’, but it’s a remarkable position for a promotional mechanic to be in: the same wheel that greets you on 151 homepages is currently the subject of a tax case worth more than the company’s last regulatory settlement forty times over.
One sign-up machine, three settings
Open six Jumpman sites in a row, as I did for this page, and the sign-up offers sort themselves into three shapes. The default is the wheel: fund £10 and spin for anywhere up to 500 free spins on a named slot, Starburst at Amazon Slots, 9 Pots of Gold at Mirror Bingo, Big Bass Splash at Mega Reel Casino. The second style is the fixed number, like Deal or No Deal Spin’s flat 50 spins for the same £10. The third is the free look: 20 no-deposit spins at HeySpin and Pink Riches, granted for verifying a debit card rather than funding.
The rulebook underneath almost never changes. Spin winnings arrive as bonus money carrying 10x wagering, the UK’s legal ceiling, and the amount you can ever convert to withdrawable cash is capped at your lifetime deposits up to £250, or £50 on the no-deposit routes. That lifetime deposits clause is this network’s defining term: a £10 depositor who lands something enormous can only cash out £10 of it. To the operator’s credit, every bonus I checked prints these conditions in full directly beneath the banner; nobody’s hiding the limit, but plenty of players will read “up to 500 free spins” and stop there.
Payments, the £2.50 fee and the 72-hour wait
Read the fee line before anything else, because it applies at all 151 sites: “All deposits incur a £2.50 transaction fee”, stated verbatim in the network’s own terms. On the £10 minimum deposit, that’s a quarter of your stake gone before a reel turns, and it recurs on every top-up. The cashier takes Visa Debit, Mastercard Debit, Maestro, Paysafecard, Pay by Mobile, PayPal, Neteller and Skrill, in sterling only, with £10 the minimum per transaction.
Withdrawals run on a schedule the FAQ states plainly: once your account is verified, a withdrawal sits in a 72-hour pending period, then lands within one to three working days, so a Monday cash-out can be with you by Friday, but paperwork can stretch it out. Documents go through an upload service with a three-working-day review target, and rejected files come back with reasons. Accounts left idle for 365 days are suspended and then charged £5 every 30 days from any remaining balance, though the terms add that your right to reclaim the money survives throughout.
The cashier is the same across all 151 sites: predictable, slow at the edges, and taxed at the entrance. Nothing here is completely untoward, but a £2.50 toll on every £10 and a three-tier wait on the way out are penny-pinching measures.
Support and complaints
Support is one department wearing 151 hats. Live chat runs 9am to 4pm, Monday to Friday only; outside those hours it’s an email form with a two-business-day target. No customer support phone number exists anywhere on the network, which I confirmed again today on the flagship’s own help pages. For an operation this size, a six-hour weekday chat window is the weakest arrangement on any major UK network I’ve covered.
Complaints escalate to complaints@jumpmangaming.com, the operator’s own inbox regardless of which site you play at, and if you’re still unhappy after the internal process, which the terms allow eight weeks, eCOGRA takes UK disputes as the named free adjudicator. The responsible gambling tools are a proper round-the-clock service: the FAQ points out you can apply limits and exclusions yourself at any hour without waiting for assistance.
Jumpman Gaming’s reputation
Most white-label operators hide behind their brands’ review pages. Jumpman has a Trustpilot profile of its own, and it’s brutal: Trustpilot’s jumpmangaming.com page holds 430 reviews at 1.1, with 94% one-star, and although the company claimed the profile in January 2025, Trustpilot’s own label notes it hasn’t replied to negative reviews. Twenty of those reviews arrived in the last twelve months, so the file is current, not historic. The flagship brand tells a milder version of the same story: Amazon Slots sits at 2.6 across 1,425 reviews on its own Trustpilot profile.
The recurring theme is verification by attrition. One player this August counted the same details requested 22 times, including passport and marriage certificate; another spent late summer documenting an expanding list of document demands and says they’re taking the operator to court. These are lawful checks amplified by that 9-to-4 chat window and a queue that asks you not to send follow-ups, and the pattern is friction rather than non-payment; today’s newest review is a happy account of a withdrawal landing in minutes. But an operator that runs one complaints inbox for 151 sites and leaves its own claimed review page unanswered has told you its customer service philosophy already.
What I like, and what I don’t
What I like
- Every offer shows its full conditions beneath the headline, ceilings included, which plenty of flashier networks won’t do.
- The no-deposit routes are honest free looks: a debit card, no money down, and a stated £50 cash-out ceiling rather than fine-print quicksand.
- One shared rulebook across 151 sites means what you learn at one brand transfers to all of them, with no nasty surprises when you switch.
- eCOGRA is named in the terms, and the complaints inbox belongs to the operator itself, a shorter chain than most white-label setups.
- The register is beautifully simple: house brands, white labels and retired names in three clean tables anyone can read.
What I don’t
- A £2.50 fee on every deposit, including the £10 minimum, is needlessly greedy.
- Customer funds sit at the not-protected tier, the weakest arrangement the Commission recognises.
- The cash-out ceiling equal to lifetime deposits guts big early wins from sign-up spins.
- Chat six hours a day on weekdays, no phone number, and an unanswered 1.1 rating on the operator’s own Trustpilot page.
- Copy rot everywhere: a corporate site pitching bingo “in 2020” and a live brand still calling itself “new for 2019.”
My Jumpman Gaming verdict: a slick machine that undervalues its players
Jumpman is oddly admirable in a lot of ways: the limits are printed under every bonus, the funds tier is stated rather than buried, the register is immaculate, and the complaints route ends at a named free adjudicator. Judged on generosity, it’s among the meanest major setups in British gambling: a £2.50 toll on every deposit, winnings capped at what you’ve ever put in, and a support desk that keeps banker’s hours minus the banker’s phone. The machine works. It just works harder for its operator than it does for you.
If you still want in, pick by wing rather than wallpaper: Amazon Slots for the full production, Mirror Bingo for familiarity, Deal or No Deal Spin for a guaranteed bonus offer, Pink Riches or HeySpin for a free look first, and read HeySpin’s full terms rather than its banner. Then treat the wheel as entertainment rather than value, deposit knowing the £2.50 is coming off the top, and you’ll get exactly what this network honestly, repeatedly tells you that it gives you.
Jumpman Gaming FAQ: your questions answered
Who are Jumpman Gaming Limited?
An Alderney-based operator holding UKGC licence 39175, running 151 live UK casino and bingo sites: 18 house brands like Amazon Slots and 133 white labels built for partners, including newspaper and TV names.
Who owns Jumpman Gaming?
Super Group, the New York-listed company that owns Betway, has held a majority stake since 1 September 2022. Betway runs on its own separate UKGC licence, so it’s a group cousin rather than a sister site.
Are Amazon Slots and Mirror Bingo sister sites?
Yes. Both trade on Jumpman Gaming Limited’s licence, along with 149 other live sites, so every brand in this guide is a sister site of the others.
What is the Mega Reel?
The network’s signature sign-up wheel: fund £10 and spin for up to 500 free spins on a named slot. Winnings carry 10x wagering and convert to cash only up to your lifetime deposits, capped at £250.
What’s the Jumpman tax case about?
HMRC assessed Jumpman for Remote Gaming Duty on free spins won from Mega Reel promotional spins between 2018 and 2022. The First-tier Tribunal sided with HMRC in September 2025, and Jumpman’s further appeal went to the Upper Tribunal in June 2026.
Does Jumpman really charge a deposit fee?
Yes. The network’s terms state that all deposits incur a £2.50 transaction fee, which applies even on the £10 minimum deposit at every site.
Is my money protected at Jumpman casinos?
Balances are held in a separated client account but are not protected if the company became insolvent, the lowest UKGC tier. The terms state this openly.
Does Jumpman Gaming have phone support?
No. Support runs on live chat from 9am to 4pm on weekdays and email outside that, with complaints going to complaints@jumpmangaming.com and eCOGRA as the free dispute body after eight weeks.
Which is Jumpman’s biggest brand?
Amazon Slots is the flagship of the operator’s own stable and holds the biggest Trustpilot file I found on the network, with white labels like Mirror Bingo and The Sun Play bringing the household names.